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Website and Enquiry Terms

Plain-English terms for using the RJN website and requesting plumbing or building work.

Website information

The website provides general information about RJN services. It is not a quotation, technical survey or promise that a particular job can be accepted.

Enquiries and quotations

Sending an enquiry does not create a contract. Scope, price, timing and payment arrangements must be agreed separately. Photographs and descriptions can help with initial review but may not replace a site visit.

Changes to work

Any additional or changed work should be explained and approved before it is added. Project-specific terms supplied with a quotation take priority over this general website information.

Accuracy and safety

Customers should provide accurate information about the property and any urgent risks. For an immediate danger involving gas, follow emergency guidance and contact the appropriate emergency service rather than relying on a website enquiry.

Last updated: 31 August 2026. These plain-English terms are general information and may be reviewed professionally as the business develops.

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